Privacy Policy
Last updated: January 11, 2025
Introduction
TUMI, Inc. ("TUMI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, make a purchase, or interact with us.
Information We Collect
Personal Information
When you interact with us, we may collect:
- Name and contact information (email, phone, address)
- Payment information
- Purchase history and preferences
- Account credentials
- TUMI Tracer® registration information
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and language
- Pages visited and time spent
- Referring website
- Location data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and updates
- Personalize your shopping experience
- Send marketing communications (with your consent)
- Improve our products and services
- Prevent fraud and enhance security
- Comply with legal obligations
How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business (e.g., payment processors, shipping companies)
- Business Partners: Carefully selected partners for co-branded offerings or services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Choices and Rights
You have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Do Not Sell: Opt-out of the sale of personal information (though we do not sell personal information)
To exercise these rights, please contact us at privacy@tumi.com or call 1-800-781-8864.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted advertising. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
TUMI Privacy Team
Email: privacy@tumi.com
Phone: 1-800-781-8864
Mail: TUMI, Inc.
Attn: Privacy Team
499 Thornall Street
Edison, NJ 08837