Terms & Conditions
Last updated: January 11, 2025
1. Acceptance of Terms
By accessing or using the TUMI website (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products.
2. Use of the Site
You may use the Site for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use automated means to access the Site without permission
- Engage in any activity that disrupts or interferes with the Site
3. Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
4. Product Information and Pricing
We strive to provide accurate product descriptions and pricing. However:
- Prices are subject to change without notice
- We reserve the right to correct any errors in pricing or product information
- We may limit quantities available for purchase
- All prices are in U.S. dollars unless otherwise stated
5. Orders and Payment
By placing an order, you represent that:
- You are authorized to use the payment method provided
- All information provided is accurate and complete
- You are at least 18 years old or have parental consent
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
6. Shipping and Delivery
Shipping times and costs vary based on location and selected shipping method. Risk of loss and title for products pass to you upon delivery to the carrier. For detailed information, please see our Shipping Policy.
7. Returns and Refunds
We offer a 30-day return policy for most items. Products must be unused and in original condition. Personalized items are final sale. For complete details, please see our Return Policy.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of TUMI or its licensors and is protected by intellectual property laws.
You may not:
- Copy, modify, or distribute any content without permission
- Use our trademarks without written consent
- Remove any copyright or proprietary notices
- Create derivative works based on our content
9. Limited Warranty and Disclaimer
TUMI products are covered by our limited warranty against defects in materials and workmanship. THE SITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, TUMI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUMI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. Indemnification
You agree to indemnify and hold harmless TUMI, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, or damages arising from your use of the Site or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New Jersey.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the modified Terms.
14. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@tumi.com
Phone: 1-800-781-8864
Mail: TUMI, Inc.
Attn: Legal Department
499 Thornall Street
Edison, NJ 08837